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    Steetly Outlet Return Policy

    At Steetly Outlet, we are committed to ensuring your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return policy within 30 days of the original purchase date. Below are the details of our return policy:

    Returns Accepted for 30 Days: You have up to 30 days from the date of your original purchase to initiate a return. After this period, we may not be able to process your return.

    Free Return Shipping: We understand that sometimes items just don't meet your expectations. To make the return process as convenient as possible for you, we offer free return shipping. Please contact our customer service team to obtain a prepaid return label.

    No Restocking Fee: Unlike some retailers, we do not charge any restocking fees for returning items. You can return eligible products without incurring any additional costs.

    No Final Sale Items: Please note that this return policy does not apply to final sale items. Final sale items are non-returnable and non-refundable. Be sure to review the product details to check if an item is marked as "final sale" before making your purchase.

    Return Process:

    1. Contact our Customer Service: To initiate a return, please contact our customer service team either by phone or email. They will guide you through the return process and provide you with a return authorization (RA) number.

    2. Pack the Items Securely: Ensure that the item(s) you are returning are in their original condition, with all tags and packaging intact. Place them securely in a box or package of your choice.

    3. Attach the Return Label: If provided with a prepaid return label, affix it to the package. If not, please follow the instructions provided by our customer service team for the return shipping method.

    4. Ship the Package: Drop off the package at your nearest post office or follow the shipping instructions provided by our customer service team. Please keep the tracking information for your records.

    5. Inspection and Refund: Once we receive your returned items, our team will inspect them to ensure they meet our return policy criteria. Upon approval, we will process your refund to the original payment method within a reasonable timeframe.

    For any questions or assistance with your return, please don't hesitate to reach out to our customer service team. We are here to make your shopping experience with Steetly Outlet as enjoyable as possible.

    Thank you for shopping with Steetly Outlet!  

    Shipping Policy

    Shipping to the U.S.

    All orders shipped from within the United States will typically arrive within 5-15 business days unless otherwise specified.

    For orders shipped from overseas to the U.S., the standard delivery time is 5-20 business days unless otherwise specified.

    Shipping to the Rest of the World

    For international orders shipped from the United States to destinations outside of the U.S., customers can expect their orders to arrive within 5-15 business days unless otherwise specified.

    For orders shipped from China to the rest of the world  the standard delivery time is also 5-15 business days unless otherwise specified.

    Please note that any deviations from these standard shipping times will be clearly communicated during the checkout process or in your order confirmation, should they apply. Additionally, factors such as customs clearance and local postal services in the destination country may affect delivery times for international shipments.

    We strive to provide accurate estimates and ensure a smooth shipping experience for all our customers. If you have any questions or concerns regarding shipping, please feel free to reach out to our customer support team for assistance.

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